Our Christmas Present To You...

Asking for feedback and paying attention to your answers is something that we feel is important in order for us to offer the best possible service that we can. After listening to what you have to say, we have created a shiny new website that we think gives you everything that you have asked for and more.

If you have an account with us this does mean that you have to set a new password. In order to do this please visit the password reset page and enter your email address. We will email you a new password so that you log into your account. We strongly recommend that you change the password to something easily remembered.

If you don't have an account then make sure you take advantage of all the new features listed below by visiting the sign up page to create one now.

New features

If you're wondering what to look out for, please see a summary of big changes below. This is by no means a definitive list so please feel free to browse and play...

• NEOM Points that can be redeemed against future purchases. For more information on this please visit the NEOM Points page.
• Wish list. Save items for purchase later, or send a cheeky email with a requested shopping list.
• Product reviews. Have you say and review our products (plus get 50 NEOM Points for doing so).
• A complete redesign to make sure things are easy to use on as many devices as possible.
• You can save as many addresses as you wish in your account and choose where to dispatch an order to.
• Full order history. Any order placed will be stored in your account and the status of the order reported on.
• Site search. The more this feature is used, the better the search results will become.
• And many more little things to make your life easier...